Straight talk for hoteliers.
Insights on hotel operations, shift management, and team communication. For GMs who figure things out themselves.
The digital hotel handover book: paper, spreadsheet or app? The complete guide (2026)
In most hotels the handover book at reception is still a paper pad or a spreadsheet on a shared drive. Where both run out of road, what a digital logbook has to do, and how to tell a good one from a bad one.
Hotel shift handover template: free format and how to use it
A handover template you can copy or print straight from this page — plus the seven fields every handover needs and the habits that make a template worthless.
hotelkit alternative for small hotels: when the market leader fits and when it does not
With 4,000+ hotels, hotelkit is the market leader among hotel team platforms. For independent properties with 20 to 150 rooms there are three honest reasons to look at alternatives.
The 5 best hotel shift handover tools in 2026
Most hotels still hand over shifts on WhatsApp, a logbook, or verbally. These five tools change that — and one solves the problem at its root.
Hotel shift handovers: the 7 most common mistakes
Most handover problems are not a people issue, they are a process flaw. These seven show up in almost every hotel — with the fix behind each one.
Hotel shift handovers: the complete guide
What belongs in a handover, how the process works in five steps, and how to tell it is actually working — from seven years of GM practice.
EU AI Act and GDPR in hotels: what actually applies from August 2026
High-risk rules postponed, transparency duties still coming: what hoteliers need to know about AI regulation — no panic, no legalese.