The operating system for hotels. Built piece by piece.
We start with the shift handover — the most broken part of hotel operations. Everything else builds on top.
Shift handover
Voice or text, AI-categorized, role-based, 7-day log.
Avvi — your assistant
Checklist, SOPs, questions and search across your hotel. With memory.
GM Daily
Morning briefing: overnight summary, open tasks, VIP, maintenance, weather.
Voice input
Speak instead of type, four languages, automatic detection.
Role-based feed
Each department sees only what concerns them. Urgent as a cross-filter.
Housekeeping & rooms
Real-time room board, start the day, walk-in, defect with photo.
Team messaging
Direct messages, department and leadership channels, quick chat in the feed.
Insights
Metric tiles for management, at a glance.
Notice board
Digital notices with read receipts, visible by role.
Calendar
Weekly calendar in the GM Daily, create and flag appointments.
Requests
Structured requests between departments instead of shouting across the hall.
Knowledge
Digital handbook, SOPs and onboarding, always up to date.
Apprentice module
A dedicated space for trainees: tasks, meetings and a training feed.
Training log
A digital training record that fills itself from daily work and goes to the training lead.
Deeper AI
Pattern recognition and full-text archive across every shift.
Document check
Photograph invoices and delivery notes — checked and structured straight to accounting.
PMS integrations
Occupancy and revenue from Mews, Apaleo, Cloudbeds right in the Daily.
Owner dashboard
Multiple properties at a glance for owners and groups.
Incidents
Log incidents with full context and clean escalation.
App & push
Installable PWA with push notifications to the phone.
Scheduling link
Operational signals to the scheduler: who's out, where more hands are needed.
avvicenda™ is the operational layer for hotels: preserve knowledge, coordinate teams, give owners real-time visibility — starting with the handover.