avvicenda
Included now

The operating system for hotels. Built piece by piece.

What is included today: from shift handover to banqueting. The next build stages are listed directly below.

15included
5in progress
6planned

Shift handover

Voice or text, AI-categorized, role-based, 7-day log.

Avvi — your assistant

Checklist, SOPs, questions and search across your hotel. With memory.

Knowledge

Digital handbook and SOPs. Drop in a file or photograph a checklist — Avvi turns it into structured entries.

GM Daily

Morning briefing: the night in a few sentences, with what’s still open.

Languages & voice

Speak in any of four languages, detected automatically. The card is written in the hotel’s language.

Role-based feed

Each department sees only what concerns them. Urgent as a cross-filter.

Housekeeping & rooms

Real-time room board, start the day, walk-in, defect with photo.

Maintenance & technical

Report defects with a photo, a maintenance plan with compliance evidence, pattern detection for recurring faults.

Team messaging

Direct messages, department and leadership channels, quick chat in the feed.

Insights

Metric tiles for management, at a glance.

Notice board

Digital notices with read receipts, visible by role.

Calendar

Weekly calendar in the GM Daily, create and flag appointments.

Training log

A digital training record that fills itself from daily work and goes to the training lead — compliant with German apprenticeship law.

Owner dashboard

Multiple properties at a glance for owners and groups.

Banquet & events

Board, option deadlines, room timeline, up-to-date function sheet, catalogue, customer history and estimated revenue.

Looking ahead

The next chapters. Built around real hotel operations.

On the left, what is already in development. On the right, what comes after — prioritised around what hotel teams actually need.

In development

5

Review radar

Google reviews, topic trends, reply drafts and finding-to-task. Awaiting Google approval.

Requests

Structured requests between departments instead of shouting across the hall.

Apprentice module

A dedicated space for trainees: tasks, meetings and a training feed.

Deeper AI

Pattern recognition and full-text archive across every shift.

Proposal studio

In development: create proposals in the hotel’s own brand and let customers accept or decline online.

Planned

6

Team pulse

A monthly team check-in, evaluated without names: the mood becomes visible before it turns into a problem.

Document check

Photograph invoices and delivery notes — checked and structured straight to accounting.

PMS integrations

Occupancy and revenue from Mews, Apaleo, Cloudbeds right in the Daily.

Incidents

Log incidents with full context and clean escalation.

App & push

Installable PWA with push notifications to the phone.

Scheduling link

Operational signals to the scheduler: who's out, where more hands are needed.

avvicenda™ is the operational layer for hotels: preserve knowledge, coordinate teams, give owners the full picture — starting with the handover.