Full picture of your hotel. Instead ofInstead ofsticky notes.WhatsApp groups.logbooks.hallway chatter.
What your team knows walks out the door at ten every night. avvicenda™ keeps it: speak your handover, done in 90 seconds, delivered to the right people automatically.
4 of 5 founding spots left · 30-day free trial · launching 16 Sept
Your guest data stays inEurope.
Built on
Supabase
Database · EU region
AWS Frankfurt
Claude AI · EU data center
Gladia
Voice · France, 100% EU
Hostinger EU
Hosting · EU servers
Mistral AI
AI · Paris, 100% EU
Hotels run on communication. Most of it never arrives.
avvicenda™ ends exactly that.
Lines every GM knows.
Six things people say in every hotel — and what's actually behind them.
Swipe to read more →
From spoken sentence to completed task.
This is how a handover moves through avvicenda — nobody types it up, sorts it, or chases it.
Three steps.
That's it.
No training sessions, no IT ticket. Your team speaks a handover like a message to a colleague — the system handles the rest.
Speak it
At the end of the shift, say what happened. Voice or text, under 90 seconds, no templates.
Avvi sorts it
Every item gets a category, priority, and department. Urgent things get flagged, HR matters stay with leadership.
Everyone knows
The next shift reads what concerns them in two minutes. You see the whole house — even from home.
The 6 things avvicenda takes off your hotel's plate.
From the first handover, every update reaches the right person. No asking around, no chasing.
Speak or type, stored structured. The question “what happened yesterday?” disappears.
Housekeeping sees housekeeping, maintenance sees maintenance. Nobody digs through other people's messages.
The night in 60 seconds, ready before the first check-in. With everything that matters today.
VIP preferences, open cases, the quirks of room 12 — documented and searchable, whoever is on duty.
Knows your procedures, checklists, and recent shifts. Answers the team before they have to ask you.
German, English, Italian, Spanish. Everyone speaks their own language — it arrives for all of them.
Already running something?
Good. Then you already know the question that actually matters: does your team use it?
Every SOP, every checklist typed into the system by hand
Drop in the file or photograph the checklist — Avvi turns it into entries, your team signs them off
Added on later as an extra module, often at extra cost
The core from day one — it sorts, it translates, it reminds
Word-for-word translation
Reads the context — everyone works in their own language, the original stays visible
A rollout project with a setup fee and training days
The AI walks you through setup. No setup fee.
A menu tree with submenus — searching is part of the shift
Flat navigation, nothing to learn. Anything unclear, just ask Avvi.
A system doesn't earn its keep by sitting there. It earns it by getting used.
What does a lost handover actually cost?
Use your numbers.
A hotel with 4 departments spends €2,160 per month on handovers. avvicenda™ costs just €199.
How we calculate: 2 people per handover × 15 min × departments × shifts per day × 30 days. avvicenda replaces each handover with a structured voice note in under 90 seconds.
Built by someone who lived it.
I ran a hotel for 7 years. Every morning started the same way — reconstructing what happened during the night shift. WhatsApp messages. A half-written logbook. Someone who already left.
I built avvicenda because I got tired of losing information that should have never been lost.
As a founding hotel you get:
Fabrice Mack Hernandez · Founder, avvicenda™
Your team deserves better than a WhatsApp group.
5 founding hotels, 4 spots left. One of them could be yours.
avvicenda goes live on 16 September. The first hotels help write the product and keep their pricing.
30-day free trial · no credit card · cancel anytime during trial