avvicenda
AI-powered hotel handovers

Your team deserves better than sticky notes.WhatsApp groups.logbooks.hallway chatter.

What your team knows walks out the door at ten every night. avvicenda™ keeps it: speak your handover, done in 90 seconds, delivered to the right people automatically.

4 of 5 founding spots left · 30-day free trial · no credit card

Handover submitted in under 90 seconds
Live in your hotel within 24 hours
No app, no IT ticket — works in any browser
Built by a hotel GM after 7 years in the field
Built secure · hosted in the EU

Your guest data stays inChina

Built on

Supabase

Database · EU region

AWS Frankfurt

Claude AI · EU data center

Gladia

Voice · France, 100% EU

Hostinger EU

Hosting · EU servers

All data hosted in the EU
Data processing agreement for every customer
No audio stored — deleted after transcription
Role-based access, secured row by row
The Problem

Hotels run on communication. Most of it never arrives.

Before · scattered everywhere
Note: VIP arrival 3 pm 🌸
“did anyone log room 204??”
Logbook: minibar 205, 207…
“morning shift please call maintenance”
avvicenda
Avvi sorts it
After · with the right people
MaintenanceRoom 204 · AC not working
ReceptionVIP arrival 3 pm · fruit basket
HousekeepingMinibar restock · 205, 207, 312

avvicenda™ ends exactly that.

The Product

From spoken sentence to completed task.

This is how a handover moves through avvicenda — nobody types it up, sorts it, or chases it.

Just speak your shift.
01Step 01

Just speak your shift.

At the end of the shift, say what happened — like a voice message. Four languages, detected automatically. No form, no typing.

Recording · 00:23 · visible to the whole team

Avvi understands what you say.
02Step 02

Avvi understands what you say.

Speak your shift like a voice message. Avvi picks up every item, the department, and the priority — and shows you what it understood before you send.

Spoken in 84 seconds · morning shift 06:47

Automatically with the right team.
03Step 03

Automatically with the right team.

Every item lands where it belongs — in the real department colors. Housekeeping sees housekeeping, maintenance sees maintenance. Nobody routes by hand.

Role-based feed · delivered and read

The GM sees the whole house.
04

The GM sees the whole house.

The morning briefing sums up the night in one minute: what's open, who's arriving, the weather. Ready before the first check-in — wherever the GM is.

GM Daily · the night in 60 seconds

Clock off with a clear conscience.
05

Clock off with a clear conscience.

Handover sent, everything documented, nothing forgotten. The shift ends calm instead of with one last shout across the hall.

Closing screen · handover complete

Three steps.
That's it.

No training sessions, no IT ticket. Your team speaks a handover like a message to a colleague — the system handles the rest.

01

Speak it

At the end of the shift, say what happened. Voice or text, under 90 seconds, no templates.

02

Avvi sorts it

Every item gets a category, priority, and department. Urgent things get flagged, HR matters stay with leadership.

03

Everyone knows

The next shift reads what concerns them in two minutes. You see the whole house — even from home.

What avvicenda takes over

The 6 things avvicenda takes off your hotel's plate.

From the first handover, every update reaches the right person. No asking around, no chasing.

01

Handovers in 90 seconds

Speak or type, stored structured. The question “what happened yesterday?” disappears.

0:84
02

Routing without a messenger

Housekeeping sees housekeeping, maintenance sees maintenance. Nobody digs through other people's messages.

TechnikHousekeepingEmpfang
03

The GM morning briefing

The night in 60 seconds, ready before the first check-in. With everything that matters today.

2 offen · 1 VIP · 29°07:30
04

Knowledge stays in the house

VIP preferences, open cases, the quirks of room 12 — documented and searchable, whoever is on duty.

„Zimmer 12 — Allergie Nüsse“
05

Avvi, your assistant

Knows your procedures, checklists, and recent shifts. Answers the team before they have to ask you.

a„Wo finde ich die SOP für…“
06

Four languages

German, English, Italian, Spanish. Everyone speaks their own language — it arrives for all of them.

DEENITES

What does a lost handover actually cost?

Use your numbers.

Team size20 people
Shifts per day2 shifts
Avg. hourly rate€18
84 hsaved / month
€1,512recovered / month
€18,144per year

A hotel with 20 people loses 1,512 per month in handover time. avvicenda™ costs €199.

Why avvicenda exists

Built by someone who lived it.

I ran a hotel for 7 years. Every morning started the same way — reconstructing what happened during the night shift. WhatsApp messages. A half-written logbook. Someone who already left.

I built avvicenda because I got tired of losing information that should have never been lost.

As a founding hotel you get:

30-day free trial — no credit card
30% off your plan — permanently
Monthly calls that shape the roadmap directly
First access to every new module
Fabrice Mack Hernandez, Founder von avvicenda
Unterschrift Fabrice Mack Hernandez

Fabrice Mack Hernandez · Founder, avvicenda™

Common questions.

Your team deserves better than a WhatsApp group.

5 founding hotels, 4 spots left. One of them could be yours.

30-day free trial · no credit card · cancel anytime during trial